China Customer Relations Centers, Inc. (CCRC) Stock

About China Customer Relations Centers, Inc.

China Customer Relations Centers, Inc. is a business process outsourcing (BPO) provider specializing in voice-centric customer support, which includes both handling incoming inquiries and making outgoing calls. Based in Taian, Shandong, the company maintains a substantial workforce of 11,101 full-time employees. Its primary clientele comprises the regional subsidiaries of numerous telecommunications carriers within the People's Republic of China. Additionally, the firm extends staff leasing services, enabling clients to deploy its employees directly within their own facilities. Operationally, the business is structured through contractual agreements between its wholly foreign-owned enterprise (WFOE) subsidiary and its variable interest entity (VIE), Shandong Taiying Technology Co., Ltd (Taiying). The service portfolio spans both inbound and outbound customer care, with its inbound support notably providing continuous, 24/7 hotline answering capabilities across China.

the stock is valued at a price-to-earnings (P/E) ratio of 4.78, price-to-book of 1.25, price-to-sales of 0.00. Over the past 52 weeks the stock has ranged between $6.48 and $6.50, and currently trades at or near its 52-week high.

On profitability, China Customer Relations Centers, Inc. generates a return on equity (ROE) of 26.04%, above the typical market range of roughly 12-15%, return on capital employed of 26.21%, an operating margin of 11.25%, a net profit margin of 10.42%.

Official website: www.ccrc.com